We’ve compiled a list of 150+ common VA services that provide you with a great starting point. We also wrote a more detailed post that covers 50+ service options for you to consider. Depending upon your skills and interests, you’re almost guaranteed to find something that will appeal to potential clients. Here are a few examples:
- Customer support
- Processing online orders and refunds
- Website design
- WordPress maintenance
- Graphic design and layout
- Calendar management and travel arrangements
- Content creation for blogs and ghostwriting
- Editing and proofreading
- Content research
- Keyword research
- Email management
- Data entry
- Creating sales pages
- Managing product launches
- Performing outreach
- Lead generation
- Editing videos
- Social media management
- Project management
- Community management and moderation
The list goes on and on! For many busy entrepreneurs, the greater the variety of tasks you can handle, the better (more on specialization versus general VA work later).
Services are one thing, but you might be wondering what skills do you need to become a virtual assistant?
Obviously, if you’re planning to work online, a general understanding of all-things-internet is a good place to start. Having some specific skills and experience will make getting started easier and it’ll definitely help with landing the first few clients.
Your experience could include any variety of business activities — both online and offline. At the same time, it’s important to note that a lack of skills should never be a deterrent. A high degree of motivation, good communication skills and a desire to learn are equally, if not more important.
How To Become a Virtual Assistant
Here at Horkey HandBook we’re big fans of keeping things as simple as possible and taking BIG action. If you’re here looking for some kind of secret, there isn’t one.
Just get started!
The first virtual assistant client that I contracted with was a successful entrepreneur. Through back and forth emails, I sensed he was having a little trouble keeping up with his inbox.
We had a friendly banter going and I sensed that I could help him, he’d be fun to work with and that I might benefit in more ways than just earning a paycheck (by learning the inner workings of his business).
Basically, I stepped out and boldly told him he should hire me?. Can you say nerve-wracking?
He said yes and we ended up working together for a little over two years. My inklings were right on the money – I enjoyed working with him, I learned a ton and the regular paycheck was nice! Although we’re not working together currently, even to this day, we’re still in contact.
So let’s break this down into some simple steps, shall we?
Side Note: Our course, 30 Days or Less to Virtual Assistant Success goes in much greater detail — walking you through each individuals step across 58+ lessons, 13 quizzes and over 145 minutes of video.
Here are the basic steps you’ll need to follow:
- Choose your business structure.
- Decide which services you’ll offer your clients.
- Decide on your pricing structure.
- Launch your website and create your online presence.
- Start pitching and networking.
- Build relationships.
Now, let’s take a look at each of these steps in greater detail.
One thing to keep in mind as you read through these is that your objective is to start promoting and pitching your services as quickly as possible. Acquiring clients and generating revenue should always be at the top of your priority list.
Choose Your Business Structure
There is no such thing as cookie-cutter advice when it comes to selecting your business structure. The answer will vary depending upon a variety of different criteria including:
- Where is your business physically located?
- What types of clients will you be working with?
- What type of VA work will you be doing?
- Your personal situation (ie. spouse, family, children and liabilities).
- What is your personal risk tolerance?
- What are the different business structures available in your area?
This is an area where we definitely think it’s worth your time to speak to an accountant or attorney. They can provide you with valuable feedback that is specific to your particular situation. For you, that might mean sole-proprietorship, LLC, a corporation — such as an S-Corp or C-Corp in the US, or a partnership.
In some instances, you may also be able to decide upon a location for your business depending upon your ability to meet specific requirements.
You can see the importance some of these factors or questions might play in your overall financial and life plan which is why you definitely want to get this equation right. Can it be changed? Sure, but it cost time and money so aim to make the right choice the first time around!
Decide Which Virtual Assistant Services You’ll Offer Your Clients
Making a decision on services is a sticking point for many new VAs. The good news is, it doesn’t have to be. There’s no rulebook anywhere that says you have to stick with a specific service offering once you start.
When most people think of the typical VA services the things that come to mind are checking email, returning phone calls and managing their client’s calendar.
In many instances, it can include those things, but there are plenty of other services you can offer as well.
One of the main things I did for my first big client was to manage his inbox. I checked and sorted his email, respond on his behalf and draft templated responses for different inquiries.
We also had a weekly call (via Google Hangouts), which was beneficial. The more I was able to learn about his business, the better equipped I became to help him.
Like many entrepreneurs, he was juggling multiple projects and responsibilities from consulting, coaching, writing courses, managing his blog and subscription list and more.
He’s brilliant and an inspiration, but I like to think one of the ways I helped was by reining him in from time-to-time and keeping him accountable to some of the things he needed to do. Especially the things that weren’t always his favorite tasks (like email!).
He’s also voiced that our weekly meetings were his favorite part of working together (because we get so much done).
You’re completely free to grow and adapt your business as you see fit. This means changing, adding or eliminating services based upon client demand, profitability, your available time commitment and your personal interests.
As you’ll discover in launching your VA business, freedom to choose can be a double-edged sword. I can’t tell you how often we hear from people who are in the process of starting their business who are struggling to decide on service offerings.